Customer Service Centre: 9924513899245140

*Dated:*18-11-2022** Special instructions of Chief Minister Sindh Syed Murad Ali Shah, Minister Local Government Syed Nasir Hussain Shah, under the supervision of CEO KW&SB Engineer Syed Salahuddin Ahmed & COO KW&SB Engineer Asadullah Khan, Water Board Administration Solving all Water supply & drainage related issues on priority basis, These views were expressed by VC KW&SB Syed Najmi Alam during a high level meeting regarding water supply in Jamshed Town, Liyari Town & Saddar Town at Chairman Secretariat Karsaz******* Vice Chairman KW&SB Syed Najmi Alam & COO KW&SB Engineer Asadullah Khan are participating in a high level meeting regarding water supply in Jamshed Town, Liyari Town & Sadar Town at Chairman Secretariat Karsaz. KW&SB **********Good news On behalf of the people of Karachi for immediate resolution of the problems Establishing a customer service center Complaints related to the billing of all such residential customers who could not be resolved by the concerned revenue office for any reason or all such residents whose water supply and drainage bills have not been issued by the institution so far on the basis of any reason. Apart from this, the amendment/change of the bill is pending. They are requested to contact the following office for immediate resolution of all bills related issues ******Constomer Services Center Lower Block A Ninth Mile Karsaz Shahrah Faisal Lal Qila Restaurant Karachi Phone:-021-99245138-43 Fax 021-99245190 Whatup:0319-2046357 *************** Issued by Public Relations Officer**

Sewerage System


Sewerage generated in City (70% of Water Supplied) 472 MGD
Optimum design capacity of Sewerage Treatment plants 150 MGD
Quantity of Sewage Treated 50 MGD
Shortfall in Sewage Treatment capacity 322 MGD
Untreated Sewage 417 MGD


Sewerage Treatment Plants 3 Nos
Major Sewerage Pumping Station 6 Nos
Sewerage Lift Pumping Station 32 Nos
Sewer Cleaning Machines Suction Machines 23 Nos Jetting Machines 23 Nos 23 Nos
Total Length of Sewers 5670Kms
Number of Manholes 250,000 Nos


Sewage Treatment plant Optimum Design Capacity (MGD) Actual Treatment MGD
Sewage Treatment Plant-I Site 51.00 mgd 20 mgd
Sewage Treatment Plant-II Mehmoodabad 46.50 mgd 0 mgd
Sewage Treatment Plant-III Mauripur 54.00 mdg 35 mdg
Total 151.50 mdg 55 mgd
Head office behind civic center old KBCA Building , Gulshan Iqbal
Opening Hours:

Mon – Fri: 9:00 am – 5:00 pm

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