Customer Service Centre: 9924513899245140

*Dated:*18-11-2022** Special instructions of Chief Minister Sindh Syed Murad Ali Shah, Minister Local Government Syed Nasir Hussain Shah, under the supervision of CEO KW&SB Engineer Syed Salahuddin Ahmed & COO KW&SB Engineer Asadullah Khan, Water Board Administration Solving all Water supply & drainage related issues on priority basis, These views were expressed by VC KW&SB Syed Najmi Alam during a high level meeting regarding water supply in Jamshed Town, Liyari Town & Saddar Town at Chairman Secretariat Karsaz******* Vice Chairman KW&SB Syed Najmi Alam & COO KW&SB Engineer Asadullah Khan are participating in a high level meeting regarding water supply in Jamshed Town, Liyari Town & Sadar Town at Chairman Secretariat Karsaz. KW&SB **********Good news On behalf of the people of Karachi for immediate resolution of the problems Establishing a customer service center Complaints related to the billing of all such residential customers who could not be resolved by the concerned revenue office for any reason or all such residents whose water supply and drainage bills have not been issued by the institution so far on the basis of any reason. Apart from this, the amendment/change of the bill is pending. They are requested to contact the following office for immediate resolution of all bills related issues ******Constomer Services Center Lower Block A Ninth Mile Karsaz Shahrah Faisal Lal Qila Restaurant Karachi Phone:-021-99245138-43 Fax 021-99245190 Whatup:0319-2046357 *************** Issued by Public Relations Officer**

Quantum of Services

TOTAL QUANTUM OF SERVICES TO MANAGE AND LOOK AFTER.

  • OVER 150 PUMPING STATIONS
  • 25 BULK RESERVOIRS ON INSTALLATIONS
  • OVER 10,000 KM OF PIPE LINES
  • OVER 900 MILLION GALLONS OF FLUID
  • BILLING AND RECOVERY OF 1.4 MILLION ESTABLISHMENT / CONSUMERS
  • OVER 400,000 VALVES
  • OVER 250,000 MANHOLES
  • OVER 3,600 SQ. KMS OF AREA & 18 MILLION KARACHI

WATER SUPPLY

  • POPULATION           18 MILLION
  • MAXIMUM DEMAND  (@ 30 – 54 gped)          972 MGD
  • MINIMUM DEMAND   (@ 30-  54 gped)          720 MGD
  • AVAILABLE SUPPLY                                                          
  • INDUS SOURCE   :——–
  • Greater Karachi   280 mgd
  • Gharo                028 mgd
  • K-II                   100 mgd
  • Additional           040 mgd
  • K-III                  100 mgd
  • Steel Mill            022 mgd
  • PQA                   008 mgd
  • HUB DAM            090 mgd
  • DUMLOTEE WELLS 002 mgd
  • TOTAL:-              670 mgd
  • Water Lose Reducation 35%         (-)  234.50 MGD                             

   Available Water Supply                     435.50 MGD

WATER LOSSES (35%) Net Supply (after accounting for Leakage / Pilferage / Non revenue water (NRW) 435 MGD

At Present a total 640 Approx MGD of water is being supplied to the city of Karachi (except Steet Mills & PQA) out of which 440 MGD is being filtered at:

  • COD Filter Plants ( 70 + 45)          115MGD
  • Pipri (New) Filter Plant                   050MGD
  • Pipri (Old) Filter Plant (25 +25)     050MGD
  • NEK (old) Filter Plant                      025MGD
  • NEK (New) Filter Plant                    100MGD
  • Hub Filter Plant                                080MGD
  • Gharo Filter Plants (10 + 10)         020MGD
  • TOTAL==================>   440MGD

GAP OF 212 MGD IN WATER SUPPLY AND FILTRATION CAPACITY

Sewage Generation & Treatment

  • Bulk Water Generation                                             670 mgd
  • Sewage generated (at 60% of 670 mgd )             402 mgd
Description TP-I TP-II TP-III TOTAL
Treatment Capacity 51 mgd 46 mgd 54 mgd 151 mgd
Present Treatment 25 mgd 30 mgd 35 mgd 90 mgd
Deficiency in Optimal Capacity 26 mgd 16 mgd 19 mgd 61 mgd
Shortfall in Treatment Capacity 402-151=251 mgd
Head office behind civic center old KBCA Building , Gulshan Iqbal
Opening Hours:

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