Sunday, August 19, 2018
| 8:10:30 PM

***   ****14th August, 1947, Jashn-e-Azadi Mubarak***world never know the meaning of freedom,its Pakistan who taught the world the true meaning of freedom,Be proud to be Pakistani,Happy Independence Day MD KWSB**KWSB’s Tanker and Hydrant Cell formed the online centre on the instructions of Managing Director (MD) Khalid Mahmood Shiekh. Now the citizens can call from 9 AM to 5 PM to get a water tanker delivered to their homes and they won’t have to stand in long lines. The following telephone numbers have been issued for the purpose:  DISTRICT WEST*KORANGI*MALIR*SOUTH*99240893*99240892*99240891*99240802*99245152*99245178  *9AM TO 5PM* ****DISTRICT CENTERL *99333060*99333061*99333062*99333063****DISTRICT EAST **34811162*34811163*34811165****Big and small, saving water, helps us all***.Waterboard 30 imported auto-modern chlorideers imported from filter plants and pumping stations to protect citizens from other diseases including Neollyria*

 

 

 

 

  • MD KWSB
    MD
  • MD KWSB KMS
    MD KWSB KMS
  • KWSB TECHNICAL SITE
    PUMPING STATIONS KWSB
  • KMSMD
    KMSMD
  • MD KWSB HRZ
    MD KWSB HRZ
  • KMSMD
    KMSMD
  • KWSBPIC
    MESSAGE FROM
  • KWSBPIC
    KWSBPIC
  • KWSBPIC
    KWSBPIC
  • Save Water
    save water save life
  • Water Supply
    Water Supply scheme for different islands of Karachi
  • Galte Valve
    Gate Valve installation at Baldia Town
  • Gujjo
    GUJJO HEADWORK
  • test-rapid
    test-rapid
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    test-rapid
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Information Desk

For emergency problems regarding your home or street sewerage complaints
please contact:
MD Camp Office
99244595 - 99244596
Customer Service Centre Karsaz 
99245138 - 99245140
Head Office Complaint Centre 
99230317

Customer Care Centre

Water Tariff
Sewerage Tariff
Post an Online Complaint
Online New Connection Form

F.A.Q

FAQ

HOW I MAY OBTAIN A NEW CONNECTION

Fill the respective application form for water connection attached / enclosed the required document's pertaining to the property where water connection is required and submit it to the respective revenue office of KWSB. Deposit challan in the concern bank which is issued by revenue of KWSB 9th mile karsaz you may also download new connection form from Download new Connection Forms


HOW I MAY CHANGE THE NAME OF OWNER IN MY WATER BILL

Along with a formal request submit one of the following Document's (copies) to concern Tax and Revenue office (1) Sales Deed (2) Gift Deed (3) Lease Document of Property (4) Sub Lease (5) Mutation


IN CASE FO BIFURCATION OF PROPERTY

Submit the following document's
(a) Submit copy of the income Tax Exemption from CBR.
(b) Registration Certificate from directorate of Social Welfare Government of Sindh
(c) Copy of P.T.1 from Excises & Taxation Department.


HOW I MAY CHANGE MY PROPERTY FROM COMMERCIAL TO DOMESTIC

(a) Submit copy of the Income Tax Exemption from CBR.

(b) Registration Certificate from directorate of Social Welfare G.O.S

(c) Copy of P.T.1 from Excises & Taxation Department.

HOW I MAY COMPLAINT FOR EXCESS BILLING

Approach respective revenue officer .


HOW I MAY GET CORRECTED BILL IN CASE OF EXCESS BILLING

Approach respective revenue officer .

HOW I MAY GET YEARLY BILLING

Applied to Chief Revenue Officer at 9th Mile Karsaz KW&SB .Email cro@kwsb.gos.pk


HOW I CAN SEE HISTORY OF MY WATER BILL

You may obtain computerized monthly / Yearly breakup for demand and payment from Head Office I.T Department.

WHERE TO PAY BILL

In authorize bank branches only as well authorize post office and NADRA bill collection system .National Bank is not authorize to Collect water's bill's

I HAVE PAID BILL EVERY MONTH WITH DUE DATE BUT STILL ARREAR SHOW IN MY BILL

Contract to concern revenue office along with copies of already paid arrear bill

HOW I MAY RESTORE MY DISCONNECTED CONNECTION

After payment of the total arrears approach to respective revenue office and submit a copy of it and obtain a N.D.C (No Dues Certificate) and submit it to concern Executive Engineer Water Distribution.

WHAT IS MY BILLING DATE AND LAST DATE OF SUBMISSION

From 2nd of the every Calendar month to the 18th of every month

WHEN I NEED METER FOR WATER CONSUMPTION

Meter is allowed only for the water connection obtain for commercial, Industrial and bulk consumption.

HOW MANY KIND OF WATER CONNECTION AVAILABLE

There are two kind of connection (1) Commercial (2) non Commercial

SHOULD WE BOILD THE WATER BEFORE DRINKING

It is depend on water quality , because Water Board is responsible for Supply pure and Clean water, but due to un-authorized water connection water may contaminated , It is better to boiled water before use.

WHAT WE CAN DO WHEN ABOUT WATER CONTAMINATION

Contract to nearest following water testing lab. The testing Lab is situated in C.O.D Filter Plant near Batul Mukkarm Masjid Gulshan-e-Iqbal.

WHAT IS THE TIMING OF WATER SUPPLY

Area wise timing set by Concern Authorities

Contract your nearest KWSB Engineering Office.

WATER ARE THE PRODUCTS OF KWSB

Drinking water supply , Sewerage disposal, treatment of sewerage watar, production of fertilizer.

SUGGESTIONS

We invite your suggestions for improving our service to customers , Please send them through Email.